Tag: Best Practices

Found 58 results


Guidance on the Use of Automated Licence Plate Recognition Systems by Police Services

This guidance document outlines the key obligations of police under privacy legislation in their use of ALPR systems and provides guidance, including best practices, on using these systems in a privacy-protective manner.  It addresses the use of ALPR systems for public safety purposes, in parti...

Date: Jul 04 2017   Type: Resource   Access: Both

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De-identification Guidelines for Structured Data

This document highlights the key issues to consider when de-identifying personal information in the form of structured data and it provides a step-by-step process that institutions can follow when removing personal information from data sets.

Date: Jun 08 2016   Type: Resource   Access: Both

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You are Affected by a Freedom of Information Request: What You Should Know

This fact sheet seeks to answer some of the common questions you may have about the freedom of information process. This document is part of a series designed to keep the public and professionals up to date with the IPC’s interpretations of access and privacy laws.

Date: Sep 26 2016   Type: Resource   Access: Both

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Disposing of Your Electronic Media

This fact sheet provides guidance on how Ontario public institutions and health information custodians can securely destroy personal information when disposing of electronic media.

Date: Mar 06 2018   Type: Resource   Access: Both

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Manual For The Review and Approval Of Prescribed Persons And Prescribed Entities
Topic: Health

The purpose of the Manual For The Review and Approval of Prescribed Persons and Prescribed Entities is to outline the new process that will be followed by the Information and Privacy Commissioner of Ontario, commencing on January 31, 2010, in reviewing the practices and procedures implemented by ...

Date: Apr 21 2010   Type: Resource   Access: Both

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Fees, Fee Estimates and Fee Waivers

Date: Jun 11 2018   Type: Resource   Access: Both

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Dispelling the Myths Under the Personal Health Information Protection Act

There are many myths surrounding how information may be collected, used and disclosed under the Personal Health Information Protection Act. Working with our partners in the health care community, we have created this one-page document to dispel some of the more common myths.

Date: Sep 28 2012   Type: Resource   Access: Both

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Bring Your Own Device: Is Your Organization Ready?

More than 27 million Canadians use mobile computing devices such as laptops, smartphones and tablets and that number continues to grow. Consequently, Canadian employers are confronted with the workplace challenge of Bring Your Own Device (BYOD). This phenomenon poses new challenges to data securi...

Date: Dec 11 2013   Type: Resource   Access: Both

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Improving Access and Privacy with Records and Information Management

This guidance is designed to help institutions implement better record and information management practices and enhance the public’s ability to access information.

Date: Nov 03 2016   Type: Resource   Access: Both

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Detecting and Deterring Unauthorized Access to Personal Health Information

Unauthorized access continues to be a growing problem in the health sector in Ontario. The province’s Personal Health Information Protection Act, (PHIPA), permits health information custodians (HIC) to collect, use and disclose personal health information for the purposes of providing or assist...

Date: Jan 28 2015   Type: Resource   Access: Both

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Fact Sheet: Video Surveillance

This fact sheet highlights the important factors an institution must consider before implementing a video surveillance system.

Date: Nov 09 2016   Type: Resource   Access: Both

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Guidance for the Use of Body-Worn Cameras by Law Enforcement Authorities

This guidance document aims to identify some of the privacy considerations law enforcement authorities should take into account when deciding whether to outfit law enforcement officers with body-worn cameras. Published by the federal Privacy Commissioner and privacy and personal information prote...

Date: Feb 18 2015   Type: Resource   Access: Both

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A Guide to Privacy and Access in Ontario Schools

Date: Jan 10 2019   Type: Resource   Access: Both

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Your Child’s Privacy in School (Fact Sheet)

Date: Jan 10 2019   Type: Resource   Access: Both

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Frequently Asked Questions: Personal Health Information Protection Act

This revised FAQ has a new look and feel and has been rewritten with cleaner, easy to understand, gender-neutral language. Also included are a few additions to the original publication: Questions on assumed implied consent and consent from children under 16. Questions regarding the relationship ...

Date: Nov 02 2015   Type: Resource   Access: Both

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Protecting Your Students’ Privacy Online (Fact Sheet)

Date: Jan 10 2019   Type: Resource   Access: Both

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Privacy Breach Protocol Guidelines for Government Organizations

This IPC paper is aimed at government organizations but the guidelines can be used by all organizations, providing guidance on how to identify and contain a privacy breach, who to notify, and what proactive steps to take to avoid one. (Previously published as: What to do if a privacy breach occu...

Date: May 01 2014   Type: Resource   Access: Both

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Privacy Diagnostic Tool (PDT) Workbook

The PDT is an instrument that uses a series of questions to give businesses a ‘read’ on how well they manage their customers’ personal information. The PDT uses internationally recognized fair information practices as its basis.

Date: Aug 01 2001   Type: Resource   Access: Both

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A Model Access and Privacy Agreement
Topic: Access | Privacy

Provides a template designed for insertion into contracts drawn up when a government function is transferred over to the private sector. The model contract will provide assurances to the public that their personal information will be kept secure and their right to privacy preserved when governmen...

Date: Aug 01 1997   Type: Resource   Access: Both

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Privacy in the School (Fact Sheet)

Date: Jan 10 2019   Type: Resource   Access: Both

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Mediation checklist

Date: Jan 19 2007   Type: Resource   Access: Both

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Enhancing Access to Information: RD/AD Success Stories

Consists of eleven access success stories solicited from institutions covered by the Freedom of Information and Protection of Privacy Act and the Municipal Freedom of Information and Protection of Privacy Act. The stories provide concrete, everyday examples of how government organizations are bri...

Date: Apr 01 1996   Type: Resource   Access: Both

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Mediation Tips for Institutions

Date: Jan 19 2007   Type: Resource   Access: Both

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Best Practices for Institutions in Mediating Appeals under the Freedom of Information and Protection of Privacy Act and the Municipal Freedom of Information and Protection of Privacy Act

A Joint Project of the Office of the Information and Privacy Commissioner of Ontario and the Ministry of the Attorney General.

Date: Mar 01 2004   Type: Resource   Access: Both

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IPC Practices No. 14 – The Indirect Collection of Personal Information

Tip sheet for government organizations on handling information.

Date: Sep 24 2003   Type: Resource   Access: Both

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IPC Practices No. 5 – Third Party Information at the Request Stage

Tip sheet for government organizations on handling information.

Date: Sep 01 1998   Type: Resource   Access: Both

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Mediation Best Practices for Institutions

Date: Jan 19 2007   Type: Resource   Access: Both

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IPC Practices No. 7 – The Collection and Use of the Social Insurance Number

Tip sheet for government organizations on handling personal information with regards to social insurance numbers.

Date: Sep 01 1998   Type: Resource   Access: Both

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IPC Practices No. 16 – Maintaining the Confidentiality of Requesters and Privacy Complainants

Tip sheet for government institutions on information management.

Date: Sep 01 1998   Type: Resource   Access: Both

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IPC Practices No. 22 – Routine Disclosure/Active Dissemination (RD/AD) of Government Information

Tip sheet for government organizations on information management.

Date: Sep 01 1998   Type: Resource   Access: Both

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Checklist for Health Information Custodians in the Event of a Planned or Unforeseen Change in Practice

This is a checklist of tasks for dealing with records of personal health information in compliance with the requirements under the Personal Health Information Protection Act (PHIPA) and adherence to privacy and access best practices, when there is a change in practice, such as death, bankruptcy,...

Date: May 29 2007   Type: Resource   Access: Both

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Fact Sheet: Communicating Personal Health Information by Email

This fact sheet describes the risks of using email and custodians’ obligations under the Personal Health Information Protection Act. It outlines some of the technical, physical and administrative safeguards needed to protect personal health information when communicating by email and the polic...

Date: Sep 15 2016   Type: Resource   Access: Both

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IPC Practices No. 25 – You and Your Personal Information at the Ministry of Transportation

Tip sheet for government institutions on handling personal information. Revised July, 2009.

Date: Sep 01 1998   Type: Resource   Access: Both

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Best Practices for Protecting Individual Privacy in Conducting Survey Research

  As governments and public sector organizations strive to become more efficient, accountable and customer focused, they frequently seek input from the public about their programs and services. One of the most cost-effective ways to accomplish this is through surveys. While surveys can be an...

Date: Apr 07 2015   Type: Resource   Access: Both

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Guidelines for the Use of Video Surveillance

Many institutions turn to video surveillance to help them fulfil their obligations to protect the safety of individuals and the security of their equipment and property. Video footage captured by cameras is regularly used to assist in the investigation of wrongdoing. However, the use of these sur...

Date: Oct 06 2015   Type: Resource   Access: Both

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Best Practices for Online Privacy Protection

An educative tool designed to help companies identify and implement appropriate practices for protecting the privacy of their online customers.

Date: Jun 01 2001   Type: Resource   Access: Both

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Guidelines for Protecting the Privacy and Confidentiality of Personal Information When Working Outside the Office

Provides best practices and tips to assist government organizations in developing policies that address the privacy obligations of employees who are working in locations outside the traditional office setting.

Date: Jul 01 2001   Type: Resource   Access: Both

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Practice Direction #10 – Appeal fees

Practice Direction #10 – Appeal fees

Date: Apr 06 2006   Type: Resource   Access: Both

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IPC Practices No. 15 – Clarifying Access Requests

Tip sheet for government organizations on handling information

Date: Sep 24 2003   Type: Resource   Access: Both

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FIPPA and MFIPPA: Bill 8 — The Recordkeeping Amendments

Bill 8, the Public Sector and MPP Accountability and Transparency Act, 2014, will come into effect on January 1, 2016. This Bill amends the Freedom of Information and Protection of Privacy Act (FIPPA) and the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) to include requi...

Date: Dec 22 2015   Type: Resource   Access: Both

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Yes, You Can. Dispelling the Myths About Sharing Information with Children’s Aid Societies

Common misunderstandings about privacy are frequently cited as reasons for not sharing information with a children’s aid society (CAS) about a child who may be at risk. In fact, Ontario law permits professionals working with children to share this information. To help professionals understand t...

Date: Jan 20 2016   Type: Resource   Access: Both

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IPC Practices No. 26: Safe and Secure Disposal Procedures for Municipal Institutions

Tip sheet for government insitutions on handling information.

Date: Aug 13 2003   Type: Resource   Access: Both

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Responding to a Health Privacy Breach: Guidelines for the Health Sector

This publication replaces the guidance document, What to do When Faced With a Privacy Breach: Guidelines for the Health Sector. This new, updated guide highlights the importance of having a detailed privacy breach protocol and explains the steps to take in responding to a breach under Ontario’s...

Date: Oct 04 2018   Type: Resource   Access: Both

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Code of Procedure for Matters under the Personal Health Information Protection Act, 2004

PHIPA Code of Procedure

Date: Feb 28 2017   Type: Resource   Access: Both

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Guidelines on the Treatment of Records of Personal Health Information in the Event of a Change in Practice

This is an outline of procedures for dealing with records of personal health information in compliance with the requirements under the Personal Health Information Protection Act, 2004 (PHIPA) and adherence to privacy and access best practices, when there is a change in practice, such as death, ba...

Date: May 29 2007   Type: Resource   Access: Both

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