Many institutions turn to video surveillance to help them fulfil their obligations to protect the safety of individuals and the security of their equipment and property. Video footage captured by cameras is regularly used to assist in the investigation of wrongdoing. However, the use of these surveillance technologies can put individuals’ privacy at risk. Therefore, it is important to carefully consider both whether it is appropriate to install video surveillance and how it is used.
This publication brings together our previous guidance on video surveillance and responds to new issues and factors, including appropriate retention periods, notices of collection and disclosures to law enforcement agencies. By following these guidelines, institutions can use video surveillance technologies, while protecting individuals’ privacy in accordance with their obligations under Ontario’s privacy legislation.