Updated: August 24, 2020

Notice to the Public and Institutions

To protect the health of our employees and to do our part to slow community transmission of the COVID-19 virus, the IPC has closed its physical office, but remains virtually open with IPC employees working from home.

Although most tribunal services have not been operating as usual, we are working to process incoming appeals and we continue to provide services to the public, public sector organizations, and the health and child and family services sectors. Despite our best efforts, members of the public who have filed appeals with our office should expect some delays.

We remain available to public organizations for consultation and discussions on access and privacy matters during this time.

We continue to update these FAQs as we get more information. You can also reach us by emailing

Tips for Working from Home

We understand that these are exceptional circumstances. Many organizations are striving to manage service disruptions and continue to provide services virtually by digitizing records and enabling employees to work from home.

The IPC has published some practical data management tips for employees dealing with personal information when working from home.

To learn more, read the IPC’s fact sheet, Working from Home During the COVID-19 Pandemic.

We will continue to evaluate this evolving situation and provide regular updates here and on Twitter @IPCinfoprivacy.

Frequently Asked Questions













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