- Your Health Privacy Rights in Ontario
- Requesting Your Personal Health Information
- Correcting Your Personal Health Information
- Consent and Your Personal Health Information
- What You Need to Know About Your Health Card
- Accessing the Personal Health Information of a Deceased Relative
Correcting Your Personal Health Information
DO I HAVE THE RIGHT TO MAKE A REQUEST TO CORRECT MY PERSONAL HEALTH INFORMATION?
If you believe that your personal health information is not accurate or complete, Ontario’s health privacy legislation, the Personal Health Information Protection Act (PHIPA), gives you the right to make a request to have it corrected. Your correction request should be made directly to your health information custodian, who may require that you make the request in writing. This Request to Correct Personal Health Information Form can be used for this purpose.
If you have a substitute decision-maker who is authorized to consent on your behalf, that person can make the correction request for you.
Health information custodians are allowed, depending on the circumstances, 30 to 60 calendar days to respond to your request.
Note: A health information custodian must correct your record of personal health information if you can demonstrate, to the custodian’s satisfaction, that your record is incomplete or inaccurate for the purpose the custodian uses this information. You must also provide the information necessary to correct the record. For example, if you can demonstrate that the record your doctor uses to treat you is not accurate or complete enough for that purpose and you provide the necessary information, your doctor must correct your record.
However, custodians are not required to change professional opinions or correct records that they did not create.
Yes, your correction request could be denied.
If your correction request is denied by a health information custodian, they must explain why they refused. You have the right to attach a statement to your record of personal health information conveying your disagreement.
Yes, you have the right to file a complaint to the IPC if your correction request is denied by completing this Access/Correction Complaint Form. If you have a substitute decision-maker who is authorized to consent on your behalf, they can file the complaint on your behalf. Once you complete this form, please mail it to our office.
If you are ready, you can fill out a form to: