IPC Accessibility Status Report 2017

Accessibility for Ontarians with Disabilities Act, 2005


The Information and Privacy Commissioner of Ontario (IPC) is committed to creating an accessible organization by removing barriers for people with disabilities. The IPC has prepared this annual accessibility status report to describe the steps it has taken to meet the goals set out in its Accessibility Plan and to comply with the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

In 2017, the IPC completed revisions to its website to ensure it meets the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) level 2.0 AA standard, including providing all decisions and publications in an accessible format online.  The IPC has completed a review of its accessibility policies, plans, and procedures and has updated its Customer Service Standards Policy as well as its Integrated Accessibility Standards Policy. The IPC has also updated its workplace emergency response plan, further streamlining the process by which individuals with disabilities may obtain individualized workplace emergency response information.

The IPC expanded its office space in 2017. The new premises were designed and built to be fully accessible. The IPC continues to meet the needs of staff who require ergonomic assessment and/or modification of their physical workspace.

Throughout 2017, the IPC continued to provide communication supports and documents in accessible formats to the public and to accommodate persons who require assistive devices, service animals or support persons while using our services. The IPC continued to offer and provide accommodations to persons with disabilities in the employment recruitment process and to employees with disabilities. The IPC continued training all new staff on the requirements of AODA.