All service providers must have a publicly-available written statement about their information practices. This could be included on your website or on posters or brochures in your workplace.
Your public statement must include an easy-to-understand description of:
- your information policies and practices, and privacy safeguards
- how to access or request correction of a record of personal information
- how to contact your organization
- your organization’s complaint processes and how to file a complaint with the IPC
Learn more about the statement of information practices.
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